etiquette

Whilst different countries have different etiquette, there are certain universal etiquette rules that I believe apply to all cultures. First of all, though, what does business etiquette mean? Here is one definition: Business etiquette is a set of manners that is accepted or required in a profession. Often upheld by custom, it is enforced by the members of an organisation. Those who violate business etiquette are considered offensive. The penalty for such behaviour frequently lies in the disapproval of other organisation members. Business etiquette is important because it creates a professional, mutually respectful atmosphere and improves communication, which helps an office serve as a productive place. People feel better about their jobs when they feel respected, and that translates into better customer relationships as well. Here are 12 universal etiquette rules I believe we should all follow no matter where we work. 1.  Introduce others Always introduce people to others when…