KPI

This article is from Shopify, and was republished and shared through Elksourcing with the permission of Shopify. Original link：https://www.shopify.com/blog/7365564-32-key-performance-indicators-kpis-for-ecommerce Performance should inform business decisions, and KPIs should drive actions. Key performance indicators (KPIs) are like milestones on the road to online retail success. Monitoring them will help ecommerce entrepreneurs identify progress toward sales, marketing, and customer service goals. KPIs should be chosen and monitored depending on your unique business goals. Certain KPIs support some goals while they’re irrelevant for others. With the idea that KPIs should differ based on the goal being measured, it’s possible to consider a set of common performance indicators for ecommerce. Table of Contents What is a performance indicator? What is a key performance indicator? Why are key performance indicators important? What is the difference between a SLA and a KPI? Types of key performance indicators 67 key performance indicator examples for ecommerce How do I create a…